Returns & Exchanges
At Smith Farm 1914, we stand behind the quality of our handcrafted beauty products and want you to be completely satisfied with your purchase. If a product does not meet your expectations, we offer a 30-day return window for a full refund or exchange.
Initiate Your Request
Contact our customer care team at [email protected] with your order number and the reason for your return.
Prepare the Package
Carefully pack the items in their original packaging to ensure they are protected during transit back to our farm.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing